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Offers training to consumers on an individual or group basis. Areas of focus are determined by the need of the individual consumer and could include:

- SSDI/SSI benefits assistance.

- Self-care.

- Financial management.

- Self-advocacy.

- Employment.

- Bus training.

- Assists people with disabilities transition from a nursing home into the community.

- Prevents people with disabilities from entering a nursing home (nursing home deflection).

- Assists youth with disabilities as they transition from high school to adult life.

Provides informational and educational programming targeted toward a consumer or a group of consumers with the intent to develop or increase the skills, knowledge and/or abilities required to live, work and play in the community.

Programs offered include self-advocacy and awareness, life skills training, braille training, TTY training, personal assistant information, interpreter referrals and equipment demonstration and loan.

RAMP works with students and their families to learn the laws that protect the rights of a student with a disability, how to navigate the maze of community services, and to learn the skills required to achieve their goals.

Services include legal rights training, self-advocacy skills training, peer support, independent living skills training, transition planning guidance, educational workshops, and assistance with letter writing.

A program designed to provide community-based services that will meet the needs of individuals with brain injuries and help prevent unnecessary institutionalization.

RAMP advocates for individuals who want to learn to use RMTD's fixed route public bus system. Employees can assist with navigating the cost of the fare, planning a route, and education of bus behavior. Advocates also train RMTD's bus drivers on proper use of lifts and disability awareness.

RAMP works with students and their families to learn the laws that protect the rights of a student with a disability, how to navigate the maze of community services, and to learn the skills required to achieve their goals.

Services include legal rights training, self-advocacy skills training, peer support, independent living skills training, transition planning guidance, educational workshops, and assistance with letter writing.

Provides a wide variety of independent living services for individuals with disabilities with the objective of helping them to function more independently in family and community settings and to secure and maintain appropriate employment. Services may include information and referral services, referrals for attendant care, attendant recruitment and training programs, independent living skills training, assistance in meeting housing and transportation needs, peer counseling, transition from institutions into the community, deflection from institutional placement, transition from youth to adult services, and advice and guidance regarding legal rights and benefits eligibility.

A program designed to provide community-based services that will meet the needs of individuals with brain injuries and help prevent unnecessary institutionalization.

Advocacy and services for persons with all types of disabilities including skills training, peer counseling, information and referral, and technical assistance about the Americans with Disabilities Act.

- Blind Services works with individuals one-on-one to instruct persons who have lost (or are losing) their vision, on how to read Braille and organize their household and travel. Produces and replicates Braille materials. Translates materials such as menus and brochures into Braille and produces multiple copies as a service to the community. (There is a normal cost per Braille page produced, plus $25 per hour for formatting.)

- Captioning at Real Time (CART) provides the translation of spoken words into text using a stenotype machine operated by a stenographer/reporter. Real-time software is used to display the text onto a computer monitor, and a projector or other device is used to display the text on a television or larger screen. CART is especially valuable in large meetings or in communications with a person who is deaf or has hearing loss. CART can be utilized in following settings: community events and workshops, government, legal, educational, medical, theater and auditorium, and captioning of movies and videos.

- Deaf and Hard of Hearing Services provides one-on-one services for independent living skills training, information and referral, advocacy, and peer counseling. Serves as a TTY Distribution site for ITAC (Illinois Telecommunications Access Commission), which provides free TTY devices to Illinois residents. Distributes applications for Iowa TTY distributions for Iowa residents who are qualified (speech impaired or hard of hearing). Distributes amplified phones for residents of Illinois of all ages who have a difficult time hearing on the phone.

- Provides information and resources on low-tech independent living devices such as magnifiers, talking watches, etc., when funding is available.

- Housing assistance provides information and problem-solving assistance with locating and securing affordable, accessible housing, including research into public and private-sector housing markets.

- Information and Referral service provides information through Illinois/Iowa Center for Independent Living's system and library. Requests for information can be made by phone, mail, or in person, and can include loans of library materials.

- Outreach services offers presentations, brochures, media releases, public service announcements, media interviews, and video programs to inform the public of programs and services offered.

- Volunteers are utilized in programs, services, and office operations; volunteers receive training and supervision appropriate to their duties.

Provides a wide variety of independent living services for individuals with disabilities with the objective of helping them to function more independently in family and community settings and to secure and maintain appropriate employment. Services may include information and referral services, referrals for attendant care, attendant recruitment and training programs, independent living skills training, assistance in meeting housing and transportation needs, peer counseling, transition from institutions into the community, deflection from institutional placement, transition from youth to adult services, and advice and guidance regarding legal rights and benefits eligibility.

- Assists qualified individuals who are blind or have low-vision learn the skills needed to maintain an independent lifestyle.

- Provides a variety of low-vision aids and assistive devices at no cost.

- Offers referrals for additional services such as community orientation, mobility training, and guide dog services.

Blind Service staff provide a variety of services to individuals who are blind, visually impaired or Deaf/Blind to assist them in achieving self-sufficiency through obtaining competitive employment. Services include:

- Vocational rehabilitation.

- Provides instruction in independent living skills, communication strategies, Braille, adaptive equipment, assistive technology, and health and wellness.

- Orientation and Mobility Instructors providing instruction in skills, methods, and techniques to independently travel safely and effectively in various surroundings.

- Rehabilitation Counselors and Coordinators provide a wide variety of services necessary to assist the individual in obtaining their employment outcome goal.

Provides education, training, enrichment and resources so people with visual impairment are able to live safe, independent lives. Includes programs/ activities such as:

- Friendship Fridays.
- Book Club.
- Orientation & Mobility.
- Making Computers Fun.
- Mobile Device Advice.
- Daily Living Skills.
- Personalized Enrichment.

Offers services which assist persons with disabilities in achieving and/or maintaining independence. Services include, but are not limited to:

- Information and Referral (personal assistant, interpreter, and housing referrals).

- Access and Advocacy (accessibility surveys, assistive devices, Braille printing).

- Skills Development (personal assistant management training, basic computer skills, public transit use, budgeting).

- Counseling (independent living, peer, vocational).

- Free Amplified Phones for Illinois residents with verifiable hearing loss who have a land line.

- Independent Living Needs Assessment.

- Mass Transit District Disability Verification.

- Reintegration into the community from nursing home, etc. (Includes possible financial assistance for moving home or into supportive living).

- PACE Presentations.

- PACE will readily provide sign language interpreters to access PACE events on request.

Provides community day services that focus on developmental skills, daily living skills, and vocational training. Individualized, person-centered goals are developed to promote skill acquisition and foster independence.

Services are provided on a self-contained unit where emphasis is placed on the needs of older adults, including reminiscing, health and aging related issues, socialization opportunities, and retention of skills. Specific services are provided to meet the needs of individuals with dementia.

Also provides classes that clients can choose from, depending on interest, and spend the day learning and doing things that they enjoy.

Offers help to prepare intellectually disabled adults with substantial functional skill deficits to live and function within community settings. This is accomplished through the development and or maintenance of skills necessary for each individual served to obtain his/her maximum potential.

Blind Service staff provide a variety of services to individuals who are blind, visually impaired or Deaf/Blind to assist them in achieving self-sufficiency through obtaining competitive employment. Services include:

- Vocational rehabilitation.

- Provides instruction in independent living skills, communication strategies, Braille, adaptive equipment, assistive technology, and health and wellness.

- Orientation and Mobility Instructors providing instruction in skills, methods, and techniques to independently travel safely and effectively in various surroundings.

- Rehabilitation Counselors and Coordinators provide a wide variety of services necessary to assist the individual in obtaining their employment outcome goal.

Services include, case management, independent living skills training, financial literacy training, parent skills classes, counseling, and affordable supportive housing placement.

- Advocates for the civil rights of individuals with disabilities.

- Coordinates public disability awareness activities including presentations to community groups.

- Assists individuals with hearing and speech disabilities access communication needs.

- Assists with independent living skills training (money management, assertiveness training, self-advocacy, etc.).

- Provides information and referral services.

- Provides peer mentoring for individual and group settings.

- Provides transition services such as moving qualified individuals from nursing facilities or other institutions to independent living.

- Assists youth with disabilities transition from high school to adult life.

- Provides personal assistant services.

- Operates a Community Advocacy Training program for youth and adults.

- Assists individuals with vision loss or blindness acquire assistive devices and skills training.

- Operates a medical equipment loan program.

- Provides mentoring for parents of youth with disabilities.

RAMP advocates for individuals who want to learn to use RMTD's fixed route public bus system. Employees can assist with navigating the cost of the fare, planning a route, and education of bus behavior. Advocates also train RMTD's bus drivers on proper use of lifts and disability awareness.