Utility Bill Application Assistance - South Austin Neighborhood Association - Main Office

To be eligible for these services individuals must meet certain household size and 30-day gross income requirements, please refer to guidelines below or call agency for assistance determining eligibility.On November 1, all income eligible households may apply. The LIHEAP DVP Program will be resuming October 1st to October 31st for the following households and populations:. Households with an older adult, age 60 and over;. Households with a person living with a disability;. Families with children aged 5 and under;. Households who are disconnected from one or more of their utilities or in jeopardy of being disconnected from one or both utilities.Please note that residents of Chicago Housing Authority (CHA) units and subsidized rent units, as well as residents whose heating bill is included in their rent by their landlord may also apply for LIHEAP, so long as they meet the other eligibility requirements.2025-26 Eligibility GuidelinesFamily Size 30-Day Gross Income1 $3,3322 $4,357 3 $5,382 4 $6,407 5 $7,432 6 $8,457 7 $8,649 8 $8,842

Mon 9:00am - 2:00pm Tue 10:00am - 2:00pm Wed 9:00am - 2:00pm Thu 11:00am - 4:00pm Walk-ins are accepted and individuals are served on a first-come, first-served basis. Walk-ins are available on Mondays and Wednesdays from 9:00am to 2:00pm and Tuesdays from 10:00am to 2:00pm. Remote appointments only on Thursdays from 11:00am to 4:00pm.