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Specialized Telecommunications Equipment | Illinois Telecommunications Access Corporation

3001 Montvale Drive, Suite A, Springfield, IL 62704

Eligibility

A legal resident of the State of Illinois; Have active phone service (standard, cellular, pre-paid); Application signed by a hearing professional

Required documents

Completed application, with doctor's signature if submitting hard copy Proof of residency (government issued photo ID or piece of mail showing same name and address as listed on application)

Hours

Monday to Friday, 8:00 am - 4:30 pm
800-841-6167

Voice - Toll Free

https://www.itactty.org

Languages

Spanish, English

Application process

(1) Visit website to fill out application online, or download the application or call to request (2) Fill out the application and have it signed by your doctor, audiologist or other authorized person (3) Send or submit your application to ITAC

Fees

No Fees

Service area

IL

Description

Provides vouchers for accessible telephones to Illinois residents who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech-Disabled. Illinois Relay program allows TTY users to call people who use standard phones. A person using a standard phone may also call a TTY user through relay.

Date of Last Formal Update

10/22/2025

Data provided by

211 DuPage County

Providing organization

Illinois Telecommunications Access Corporation

Provides vouchers for accessible telephones to Illinois residents who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech-Disabled. Illinois Relay program allows TTY users to call people who use standard phones. A person using a standard phone may also call a TTY user through relay.