Internet Service Payment Assistance | CONNECT LAKE COUNTY - Affordable Connectivity Program - The HUB Lake County

Provides free or discounted internet services with participating internet service providers. Also helps aid in digital literacy services.

Date of Last Formal Update

10/23/2023

Data provided by

Lake County 211

Physical Address

13 Genesee Street, Waukegan, IL 60085

Hours

Service Hours: Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM *Closed for New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas Eve Day, Christmas Day, MLK Day, Juneteenth, and Veterans Day.*

Voice

224-813-9085

Primary Contact - Monica Morales (Spanish)

Application process

Call for an appointment or visit during program hours Documents Required: - ID’s for both client and their possible Dependent (Can be a Passport, SSN, ITN #, Consular Card, or Birth Certificate) - SNAP or WIC benefits - Proof of Income (Possible) - Student/Child report card (Possible) - Notice of Decision Letter from Medicaid (Possible) - Lease Form (Possible) *Every client case is different and may vary.*

Eligibility

Must meet at least one of the following criteria: - Has a child that receives free or reduced school lunch through the national school lunch program. - Receives any federal benefits such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline. - Has Income at or below 200% of the Federal Poverty Guidelines. - Received a Federal Pell Grant during the current award year.

Languages

Spanish

Agency info

CONNECT LAKE COUNTY

Nonprofit organization focused on helping bridge the gap between our community members and their broadband access