Specialized Telecommunications Equipment | Illinois Relay
3001 Montvale Drive, Suite A, Springfield, IL 62704
Eligibility
Must be a resident of Illinois with a speech disability or deaf; Unable to use standard phone system due to hearing loss; Must have an active phone service; Must have application signed by the appropriate medical professional attesting the applicant's inability to use a standard phone.
Required documents
Copy of recent phone bills
Proof of residency (copy of driver's license, state ID, or piece of mail showing same address as on the application)
Signed application by doctor or health professional
Hours
Monday to Friday, 8:00 am - 4:30 pm
711
Voice - Relay Callers
Languages
Spanish, English
Application process
(1) Apply online, or download and print form (2) Complete the form and have it signed by required health professionals (3) Mail completed form to address listed.
Fees
No Fees
Service area
IL
Description
Free service that allows Illinois residents who are Deaf, Hard-of-Hearing, Speech-Disabled or Deaf-Blind to make and receive calls to standard phones.
Date of Last Formal Update
02/14/2025
Data provided by
211 DuPage County
What's Here
Providing organization
Illinois Relay
Free service that allows Illinois residents who are Deaf, Hard-of-Hearing, Speech-Disabled or Deaf-Blind to make and receive calls to standard phones.