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Leak Relief Pilot Program - City of Chicago Department of Finance - Main Office

121 North LaSalle Street, 7th Floor, Chicago, IL 60602

Eligibility

- The program is open to all customers, regardless of income level- The customer applying for relief must own the property- The property must be: a residential single-family, 2-unit, or 3-unit building OR a commercial property with a water service line 1" in size or smaller- The property must have an eligible leak confirmed by the Department of Water Management.

Hours

Mon 8:00am - 5:00pm Tue 8:00am - 5:00pm Wed 8:00am - 5:00pm Thu 8:00am - 5:00pm Fri 8:00am - 5:00pm
https://www.chicago.gov/city/en/sites/leak-relief-program/home.html

Languages

English

Application process

Visit the website to apply online.

Service area

Chicago, IL

Description

City of Chicago Department of Finance's Water Leak Relief Pilot (LRP) Program is a new pilot program that seeks to provide debt relief to eligible customers who experience water leaks that cause unexpected increases in their bills. The LRP is a 2-year pilot program that will run from January 1, 2025, through December 31, 2026. This program is available for eligible properties with eligible leaks retroactive back to January 1, 2023, and is available one time per utility billing account.

Date of Last Formal Update

Unknown

Data provided by

211 Metro Chicago

Providing organization

City of Chicago Department of Finance

The Department of Finance provides effective and efficient management of the City's financial resources. It is responsible for the collection or disbursement of City revenues and all funds required to be in the custody of the city treasurer.